Which role is responsible for carrying out the activities of a process?
A process owner is responsible for which of the following?
1. Defining the process strategy
2. Assisting with process design
3. Improving the process
4. Performing all activities involved in a process
Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?
How many people should be accountable for a process as defined in the RACI model?
A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?
How many people should be accountable for a process as defined in the RACI model
A process owner has been identified with an "I" in a RACI matrix.
Which one of the following would be expected of them?
What is a RACI model used for?
Who is responsible for defining metrics for change management?
Which of the following activities would be performed by a process manager?
1. Monitoring and reporting on process performance
2. Identifying improvement opportunities
3. Appointing people to required roles
