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Avaya Aura Contact Center Multimedia Implementation Exam 6211 Question # 17 Topic 2 Discussion

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Avaya Aura Contact Center Multimedia Implementation Exam 6211 Question # 17 Topic 2 Discussion

6211 Exam Topic 2 Question 17 Discussion:
Question #: 17
Topic #: 2

Which Avaya Aura® Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?
A.

Contact Center Manager Server (CCMS)

B.

Avaya Agent Desktop (AAD)

C.

Contact Center Multimedia (CCMM)

D.

Contact Center Manager Administration (CCMA)

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Actual exam question for Avaya 6211 exam by Xander5690 at Nov 9, 2025, 6:10:38 AM

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