Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
To IP Office and anchored In IP Office: A-6
Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
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