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Questions # 181:

After several discussions, a client is insisting that a training course be cut from two days to just one. Which of the following is the BEST way to proceed?

Options:
A.

Adjust the material as necessary

B.

Delay the course until other arrangements can be made

C.

Cancel the course

D.

Make no adjustments to the material

Expert Solution
Questions # 182:

During a lecture an instructor constantly paces about the room making noise with a set of keys. Which of the following skills has the instructor failed to demonstrate?

Options:
A.

Content expertise

B.

Proper use of non-verbal communication

C.

Proper use of communication and presentation skills

D.

A comfortable learning environment

Expert Solution
Questions # 183:

An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?

Options:
A.

Inform the customer that updated material is available.

B.

Ask the learners if they want to use the old material or the new material,

C.

Use the present material because the learners will not know the difference.

D.

Modify the material to meet current standards and teach the class.

Expert Solution
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