An instructor is teaching an advanced two-day workshop for experienced users of a specific software program. The learners were recommended to participate by their supervisors. The instructor is informally talking with the learners prior to the first session, when one learner confides concerns about their ability to succeed in the course. The BEST way for the instructor to respond to the learner is to:
While facilitating a lab where learners are expected to follow directions, some learners are deviating from the assigned task. Which of the following is the BEST response?
An instructor wants to quickly evaluate learner knowledge after an exercise. Which of the following methods would BEST achieve this?
Pause at an appropriate place during a presentation can contribute to: (Select TWO)
A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?
After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations?
An instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?
After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?
During a computer software training class the projector fails. Which of the following should the instructor do FIRST?
Which of the following is the BEST example of a probing questioning?
An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?
An instructor is preparing to start a class where several learners have arrived late due to bad weather. The general mood of the learners is poor. Which of the following is the BEST way to handle this situation?
A course is two days in length, and has at its core a four-step process. At the end of the first day, learners should be able to effectively demonstrate the first two steps of the model; however, it is clear a number of participants have not yet mastered the second step of the model. The instructor should:
Trainees reported that a trainer's innovative use of media greatly enhanced their ability to understand course content. Which of the following audiences is MOST likely to need this information?
A contract instructor has been hired to teach a course with twelve learners. After surveying the learners it is identified that half of the class is not familiar with the subject being taught. Which of the following should the instructor do to help the entire class achieve success?