Pass the CompTIA CompTIA Cloud Essentials CLO-002 Questions and answers with CertsForce

 SaaS stands for Software as a Service, which is a cloud service model that provides the customer with a complete software application that is hosted and managed by the provider. The customer can access the software over the internet, without requiring any installation, configuration, or maintenance on their side. The customer only pays for the software usage, usually on a subscription or pay-per-use basis. A CRM service is an example of a SaaS application, as it allows the customer to manage contacts, organize communication, and track sales activities, without having to worry about the underlying infrastructure, platform, or software development. A public cloud provider is a provider that offers cloud services to the general public over the internet, such as Microsoft Azure, Amazon Web Services, or Google Cloud.

SaaS is different from other cloud service models, such as IaaS, DBaaS, or PaaS. IaaS stands for Infrastructure as a Service, which provides the customer with the basic computing resources, such as servers, storage, network, and virtualization. The customer is responsible for the operating system, middleware, runtime, application, and data. DBaaS stands for Database as a Service, which provides the customer with a database management system that is hosted and managed by the provider. The customer is responsible for the data and the queries. PaaS stands for Platform as a Service, which provides the customer with a platform to develop, run, and manage applications without worrying about the infrastructure. The customer is responsible for the application code, data, and configuration. References: Cloud Service Models - CompTIA Cloud Essentials+ (CLO-002) Cert Guide, What is SaaS? Software as a service explained | InfoWorld, What is SaaS? Software as a Service Explained - Salesforce.com, [What is SaaS? Software as a Service Definition - AWS]

Resource tagging is the best option for a client’s finance department to identify the cost of cloud use in a public cloud environment shared by different projects and departments. Resource tagging is a feature that allows users to assign metadata to their cloud resources. These tags, which consist of a key and a value, make it easier to manage, search for, and filter resources1. Resource tagging can help to manage costs effectively, especially in large-scale cloud environments, by enabling the following capabilities2:

Cost allocation: Resource tagging can help to allocate costs to different projects, departments, or business units based on the tags that are associated with each resource. For example, a tag can indicate the owner, purpose, or environment of a resource, such as ProjectA, Marketing, or Dev. By using these tags, the finance department can generate reports that show the breakdown of cloud spending by different categories and attributes.

Cost optimization: Resource tagging can help to optimize costs by identifying unused, underutilized, or overprovisioned resources based on the tags that are associated with each resource. For example, a tag can indicate the status, expiration date, or performance of a resource, such as Active, 2023-12-31, or High. By using these tags, the finance department can monitor and analyze the usage and efficiency of cloud resources and make recommendations for cost savings or improvements.

Cost governance: Resource tagging can help to enforce cost governance policies and best practices by applying tags that are consistent, standardized, and mandatory across all cloud resources. For example, a tag can indicate the compliance, security, or quality of a resource, such as PCI-DSS, Confidential, or Approved. By using these tags, the finance department can audit and verify that the cloud resources are following the rules and regulations that are set by the organization or external authorities.

The other options are not as suitable as resource tagging for the client’s finance department to identify the cost of cloud use because:

Reserved instances: Reserved instances are a pricing model that allows users to reserve cloud resources for a fixed period of time and pay a lower rate than on-demand resources. Reserved instances can help to reduce costs by offering discounts for predictable and steady usage patterns, but they do not provide a way to track and allocate costs across different projects and departments3.

Service level agreement: A service level agreement (SLA) is a contract that defines the level of service and performance that a cloud service provider (CSP) guarantees to its customers. An SLA can help to ensure the reliability, availability, and quality of cloud services, but it does not provide a way to measure and report costs for different projects and departments.

RFI from the CSP: An RFI (request for information) is a document that solicits information from a CSP about its products, services, and capabilities. An RFI can help to evaluate and compare different CSPs based on various criteria, such as features, benefits, and pricing, but it does not provide a way to monitor and manage costs for existing cloud resources that are used by different projects and departments.

Containerization is the process of developing software applications for containers, which are isolated user spaces that bundle application code with all the dependencies and libraries required to run on any infrastructure. Containerization allows applications to be deployed in different environments without modifying anything but the application settings. This is different from application versioning, which is the practice of assigning unique identifiers to different versions of an application. Source code control is the management of changes to source code files, which is not related to deployment. Deployment automation is the use of tools and scripts to automate the deployment process, which may or may not involve containers. References: Containerization Explained | IBM, Containerization (computing) - Wikipedia

RDP stands for Remote Desktop Protocol, which is a protocol that allows a user to remotely access and control a Windows-based computer or virtual desktop from another device over a network. RDP can be used to provide access to a Windows VDI, which is a virtual desktop infrastructure that delivers Windows desktops and applications as a cloud service. RDP can provide a full graphical user interface, keyboard, mouse, and audio support, as well as features such as clipboard sharing, printer redirection, and file transfer. RDP can be accessed by using the built-in Remote Desktop Connection client in Windows, or by using third-party applications or web browsers. RDP is more suitable for accessing a Windows VDI than other protocols, such as VPN, SSH, or HTTPS, which may not support the same level of functionality, performance, or security. References: CompTIA Cloud Essentials+ Certification Exam Objectives1, CompTIA Cloud Essentials+ Study Guide, Chapter 6: Cloud Connectivity and Load Balancing2, How To Use The Remote Desktop Protocol To Connect To A Linux Server1

Big data is a term that describes the large and diverse datasets that are generated from various sources at high speed and require advanced analytics techniques to process and extract value from them. Big data can help organizations gain insights, uncover patterns, and make informed decisions12

The company is implementing big data because it is using different information sources in combination with its current databases, which implies that the data is large in volume and variety. The company is also using the CSP’s solutions to ingest, transform, and process the information, which implies that the data is high in velocity and requires specialized tools and frameworks to handle it. The company is using big data analytics to analyze the results of itsemail marketing campaign, which can help it understand the effectiveness, impact, and return on investment of its marketing strategy34

Blockchain is not the correct answer, because blockchain is a technology that enables the creation and management of distributed, decentralized, and immutable ledgers of transactions. Blockchain can help organizations improve transparency, security, and trust in their business processes, but it is not related to the analysis of email marketing campaign results.

Social media is not the correct answer, because social media is a platform that enables the creation and sharing of content and information among users. Social media can help organizations communicate, engage, and interact with their customers, but it is not the main focus of the analysis of email marketing campaign results. Social media can be one of the information sources for big data, but it is not the same as big data.

IoT is not the correct answer, because IoT is a concept that refers to the network of physical devices, sensors, and machines that are connected to the internet and can collect and exchange data. IoT can help organizations improve efficiency, productivity, and innovation, but it is not related to the analysis of email marketing campaign results. IoT can be one of the information sources for big data, but it is not the same as big data.

Object storage is a type of cloud storage that stores data as discrete units called objects. Each object has a unique identifier, metadata, and data. Object storage is ideal for storing long-term archive data in the cloud because it offers high scalability, durability, availability, and cost-effectiveness12. Object storage can handle large amounts of unstructured data, such as documents, images, videos, and backups, and allows users to access them from anywhere using a simple web interface3. Object storage also supports features such as encryption, versioning, lifecycle management, and replication to ensure the security and integrity of the archive data45. References: [CompTIA Cloud Essentials+ Certification Study Guide, Second Edition (Exam CLO-002)], Chapter 2: Cloud Computing Concepts, pages 36-37.

Secure Shell (SSH) is a protocol that allows secure and encrypted communication between a client and a server over a network. SSH can be used to log in to a remote Linux server that is hosted in a public cloud, as well as to execute commands, transfer files, or tunnel other protocols. SSH uses public-key cryptography to authenticate the client and the server, and to encrypt the data exchanged between them. SSH is widely supported by most Linux distributions and cloud providers, and it can be accessed by various tools, such as PuTTY, OpenSSH, or WinSCP. SSH is more secure and reliable than other protocols, such as RDP, VNC, or Telnet, which may not support encryption, authentication, or compression. References: CompTIA Cloud Essentials+ Certification Exam Objectives1, CompTIA Cloud Essentials+ Study Guide, Chapter 6: Cloud Connectivity and Load Balancing2, How To Use The Remote Desktop Protocol To Connect To A Linux Server2

Patching a known vulnerability in an operating system is an example of risk mitigation. Risk mitigation is the process of reducing the impact or likelihood of a risk by implementing controls or countermeasures. By patching the vulnerability, the cloud administrator is preventing or minimizing the potential damage that could be caused by an exploit. Risk mitigation is one of the four main risk response strategies, along with risk avoidance, risk transference, and risk acceptance. References: CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 5: Risk Management, page 1631 and page 1662.

According to the CompTIA Cloud Essentials objectives and documents, the most cost-effective and satisfying monthly transfer requirements connection method would be Direct Connect (500MB). This is because it has a fixed cost of $200 per month and a transfer limit of up to 250GB, which is enough to satisfy the 300GB monthly transfer requirement. Additionally, it has a lower cost per GB after the transfer limit is reached compared to the other options.

The other connection methods are either more expensive or insufficient for the monthly transfer requirement. VPN (100MB) has a fixed cost of $50 per month and a transfer limit of up to 50GB, which is not enough for the 300GB monthly transfer requirement. Enhanced VPN (200MB) has a fixed cost of $100 per month and a transfer limit of up to 100GB, which is also not enough for the 300GB monthly transfer requirement. Enhanced Direct Connect (1GB) has a fixed cost of$400 per month and a transfer limit of up to 500GB, which is more than enough for the 300GB monthly transfer requirement, but also more expensive than Direct Connect (500MB).

 SaaS, or software as a service, is a cloud computing model that provides on-demand access to ready-to-use, cloud-hosted application software. SaaS customers do not need to install, configure, manage, or maintain any hardware or software infrastructure to use the applications. The cloud service provider is responsible for all the technical aspects of the service, such as hosting, security, performance, availability, updates, and backups. SaaS customers only need an internet connection and a web browser or a mobile app to access the applications. SaaS provides the smallest amount of technical overhead for customers, as they do not have to deal with any of the underlying infrastructure or platform components. SaaS customers can focus on using the applications for their business needs, without worrying about the technical details.

Some examples of SaaS applications are Gmail, Google Docs, Salesforce, Slack, and Zoom .