Pass the CompTIA CompTIA Cloud Essentials CLO-002 Questions and answers with CertsForce

An incident report is a document that summarizes the details of a security breach, such as the cause, impact, response, and lessons learned. It is expected from a security consultant who has been hired to investigate a data breach of a private cloud instance, as it provides a clear and concise account of what happened and how to prevent or mitigate future incidents. An incidentreport is also useful for communicating with stakeholders, regulators, customers, and other parties who may be affected by the breach.

Application scan results are the output of a tool that scans an application for vulnerabilities, such as SQL injection, cross-site scripting, or broken authentication. They are not expected from a security consultant who has been hired to investigate a data breach of a private cloud instance, as they are more relevant for the development and testing phases of the application lifecycle. Application scan results may help identify potential weaknesses in the application, but they do not provide a comprehensive analysis of the breach.

A request for information is a document that solicits information from vendors or service providers, such as their capabilities, pricing, or references. It is not expected from a security consultant who has been hired to investigate a data breach of a private cloud instance, as it is more relevant for the procurement and evaluation phases of the cloud service lifecycle. A request for information may help compare different cloud service options, but it does not provide a detailed report of the breach.

A risk register is a document that records the risks associated with a project or an organization, such as their likelihood, impact, mitigation strategies, and status. It is not expected from a security consultant who has been hired to investigate a data breach of a private cloud instance, as it is more relevant for the risk management and governance phases of the cloud service lifecycle. A risk register may help identify and prioritize the risks that need to be addressed, but it does not provide a specific report of the breach. References:

CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 5: Security in the Cloud, Section 5.3: Incident Response, page 196

CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 4: Cloud Service Management, Section 4.1: Cloud Service Lifecycle, page 145

CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 2: Cloud Concepts, Section 2.4: Cloud Service Models, page 63

 Encryption is the process of transforming data into an unreadable format using a secret key or algorithm. Encryption is the best way to address the requirement of data confidentiality, as it ensures that only authorized parties can access and understand the data, while unauthorized parties cannot. Encryption can protect data at rest, in transit, and in use, which are the three possible states of data in cloud computing environments1. Encryption can also help comply with various regulations and standards that require data protection, such as GDPR, HIPAA, or PCI DSS2.

Authorization, validation, and sanitization are not the best ways to address the requirement of data confidentiality, as they do not provide the same level of protection as encryption. Authorization is the process of granting or denying access to data or resources based on the identity or role of the user or system. Authorization can help control who can access the data, but it does not prevent unauthorized access or leakage of the data3. Validation is the process of verifying the accuracy, completeness, and quality of the data. Validation can help ensure the data is correct and consistent, but it does not prevent the data from being exposed or compromised4. Sanitization is the process of removing sensitive or confidential data from a storage device or a data set. Sanitization can help prevent the data from being recovered or reused, but it does not protect the data while it is stored or processed5. References: Data security and encryption best practices; An Overview of Cloud Cryptography; What is Data Validation? | Talend; Data Sanitization - an overview | ScienceDirect Topics; What is Encryption? | Cloudflare.

 After documenting the business use-case scenarios, the architect’s next step should be to conduct a feasibility study. A feasibility study is an analysis of the viability and suitability of a proposed solution or project, such as migrating to the cloud. A feasibility study evaluates the technical, operational, financial, legal, and ethical aspects of the solution, as well as the risks and benefits involved. A feasibility study helps the architect to determine if the solution is feasible, desirable, and achievable, and to identify any potential issues or challenges that may arise1. A feasibility study is one of the key components of a cloud assessment, which is a process of evaluating the readiness and suitability of an organization for cloud adoption1.

A proof of concept (PoC) is a demonstration or prototype of a solution that shows how it works and what it can achieve. A PoC is usually done after a feasibility study, when the solution has been proven to be feasible and the requirements have been defined1.

A gap analysis is a comparison of the current state and the desired state of a process, system, or organization. A gap analysis identifies the gaps or differences between the two states, and the actions or resources needed to close them. A gap analysis is usually done after a feasibility study and a PoC, when the solution has been validated and the goals have been established1.

Gathering cloud requirements is the process of collecting and analyzing the needs and expectations of the stakeholders for the cloud solution. Gathering cloud requirements is usually done after a feasibility study and before a PoC, when the solution has been confirmed to be feasible and the scope has been defined1. References: CompTIA Cloud Essentials+ Certification | CompTIA IT Certifications, The New CompTIA Cloud Essentials+: Setting the Foundation For Vendor-specific IT Certifications, CompTIA Cloud Essentials CLO-002 Certification Study Guide

A proof of concept (PoC) is a way to demonstrate that a new cloud feature is feasible and works as intended. A PoC is usually limited to the technical requirements of the feature and does not involve the user interface or user feedback. A PoC is used to show the customer the working result of the new cloud feature and to convince them to adopt the solution12. A PoC is different from a benchmark, which is a measure of the performance or quality of a system or product. A PoC is also different from a baseline, which is a reference point or standard for comparison. A PoC is also different from a feasibility study, which is an analysis of the viability and benefits ofa project or idea3. References: CompTIA Cloud Essentials+ Certification Study Guide, Second Edition (Exam CLO-002), Chapter 5: Cloud Service Selection, pages 133-134.

An information security policy is a document that defines the rules and guidelines for protecting the confidentiality, integrity, and availability of data and systems in an organization. It covers topics such as data classification, access control, encryption, backup, incident response, and compliance. An information security policy is essential for ensuring that data is shared securely with external parties, especially when using SaaS fileshares that may have different security standards and features than the organization’s own systems. A communication policy, a resource management policy, and an identity control policy are all related to information security, but they are not as comprehensive and specific as an information security policy. References: CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 4: Security in the Cloud, page 149.

A vulnerability scan is a process of identifying and reporting potential security weaknesses in a system or network. A vulnerability scan can help detect misconfigurations, outdated software, missing patches, and other issues that could compromise the security of the cloud environment. A vulnerability scan is an appropriate task for the cloud security team to perform after migrating the infrastructure to the cloud, as it can help identify and remediate any security gaps that may have occurred during the migration process. A vulnerability scan can also help the cloud security team comply with the security standards and regulations that apply to the cloud service provider and the cloud customer.

A risk register is a document that lists the identified risks, their likelihood, impact, and mitigation strategies for a project or organization. A risk register is not a post-migration task, but rather a pre-migration task that should be created and updated throughout the cloud migration process. A risk register can help the cloud security team assess and manage the risks associated with the cloud migration, and plan for contingencies and backups in case of any unforeseen events.

A threat assessment is a process of identifying and analyzing the potential threats that could harm a system or network. A threat assessment can help the cloud security team determine the sources, motives, capabilities, and methods of the attackers, and prioritize the most critical and likely threats. A threat assessment is not a post-migration task, but rather a continuous task that should be performed regularly to monitor and respond to the evolving threat landscape. A threat assessment can help the cloud security team enhance the security posture and resilience of the cloud environment, and implement appropriate countermeasures and controls.

An application scan is a process of testing and verifying the functionality and security of an application. An application scan can help detect and report any errors, bugs, vulnerabilities, or performance issues in an application. An application scan is not a post-migration task, but rather a development and deployment task that should be performed before and after launching an application in the cloud. An application scan can help the cloud security team ensure the quality and reliability of the application, and fix any issues that could affect the user experience or security of the application. References: CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 4: Cloud Security Principles and Practices, pages 153-154.

 A network report is a document that provides information about the network usage and performance of a cloud service. It can help the company identify the network-related factors that may affect the responsiveness of the application, such as bandwidth, latency, jitter, packet loss, and throughput. A network report can also help the company monitor the network costs and optimize the network configuration to reduce the monthly bills.

A memory report, a compute report, and a storage report are documents that provide information about the memory, compute, and storage resources of a cloud service, respectively. They can help the company understand the resource consumption and performance of the application, but they are not the first documents to examine for the responsiveness issue. References: CompTIA Cloud Essentials+ CLO-002 Certification Study Guide, Chapter 4: Operating in the Cloud, Section 4.3: Monitoring Cloud Services, Page 133

Learn more:

1. comptia.org2. academic-store.comptia.org3. store.comptia.org4. books.google.com

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What is a network report?How can the company optimize its cloud service to reduce costs?What are some common factors that affect application responsiveness?

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Auto-scaling and CDN are two technologies that would help a game company prepare its cloud infrastructure to support a global distribution workload of a newly released online game.

Auto-scaling is the ability of a cloud service to automatically adjust the amount of resources, such as compute, storage, or bandwidth, based on the demand or load of the service. Auto-scaling can help a game company to handle the spikes or fluctuations in the number of players or traffic that may occur during the launch or peak times of a new online game. Auto-scaling can also help the game company to optimize the performance, availability, and cost of the cloud service, as it can scale up or down the resources as needed. Auto-scaling can be triggered by predefined rules, metrics, or schedules, or by using machine learning or artificial intelligence to predict the demand patterns12

CDN stands for Content Delivery Network, which is a network of distributed servers that deliver content, such as web pages, images, videos, or games, to the end-users based on their geographic location, the origin of the content, and the network conditions. CDN can help a game company to distribute its online game to a global audience, as it can reduce the latency, bandwidth, and load on the origin server, and improve the user experience, security, and reliability of the content delivery. CDN can also help the game company to cope with the high volume of requests or traffic that may occur during the launch or peak times of a new online game. CDN can use various techniques, such as caching, compression, encryption, or load balancing, to optimize the content delivery34

A communication policy between CSPs and clients is a set of rules and guidelines that define how, when, and what information is exchanged between the parties involved in a cloud service relationship. A communication policy can help ensure transparency, accountability, trust, and collaboration between CSPs and clients, as well as improve the quality and efficiency of the cloud service delivery and management. One of the main reasons why there should be an established communication policy between CSPs and clients is to have protocols in place for notifying staff when a cloud outage occurs. A cloud outage is a disruption or interruption of the availability or functionality of a cloud service, which can affect the performance, reliability, and security of the cloud service and its users. A cloud outage can be caused by various factors, suchas hardware failures, software bugs, network issues, human errors, cyberattacks, or natural disasters. A communication policy can help define the roles and responsibilities of the CSPs and clients in the event of a cloud outage, such as who should report, monitor, escalate, resolve, and communicate the outage, and how they should do so. A communication policy can also help specify the communication channels, methods, formats, and frequencies that should be used to inform the relevant staff and stakeholders about the outage, such as email, phone, text, web portal, dashboard, or social media. A communication policy can also help establish the communication standards, expectations, and metrics that should be followed to ensure the accuracy, timeliness, and completeness of the outage information, such as the cause, impact, status, duration, and resolution of the outage. By having protocols in place for notifying staff when a cloud outage occurs, a communication policy can help minimize the negative effects of the outage, such as customer dissatisfaction, revenue loss, reputation damage, or legal liability. A communication policy can also help enhance the positive outcomes of the outage, such as customer loyalty, service improvement, incident learning, or risk mitigation. Therefore, option C is the best explanation of why there should be an established communication policy between CSPs and clients. Option A is incorrect because it does not explain why there should be a communication policy between CSPs and clients, but rather how to secure network traffic for all communications with endpoints on the corporate local area network. Network security is an important aspect of cloud service delivery and management, but it is not the same as communication policy. Option B is incorrect because it does not explain why there should be a communication policy between CSPs and clients, but rather how to ensure all staff know the acceptable guidelines for representing themselves on social media. Social media is one of the possible communication channels that can be used to exchange information between CSPs and clients, but it is not the same as communication policy. Option D is incorrect because it does not explain why there should be a communication policy between CSPs and clients, but rather how to have proper procedures in place for interactions between internal departments and cloud vendors submitting bids for software or service. Cloud vendor selection is an important aspect of cloud service procurement and contracting, but it is not the same as communication policy. References: CompTIA Cloud Essentials+ CLO-002 Study Guide, Chapter 3: Cloud Business Principles, Section 3.5: Cloud Communication and Stakeholder Management, Page 971 and The Importance of Communication in Cloud Computing | Cloud Computing News

Organizational agility is the ability of a company to quickly adapt to changing market and environmental conditions in a profitable and efficient way. Cloud computing can facilitate organizational agility by providing rapid provisioning of IT resources, scalability, flexibility, and cost-effectiveness. One of the benefits of cloud computing is reduced time to market, which means that a company can launch new products or services faster and more efficiently than its competitors. This can give the company a competitive edge and increase customer satisfaction. Reduced time to market is a characteristic of cloud computing that enables organizational agility, not a result of it. Therefore, it is the correct answer. References: Cloud Computing as a Drive for Strategic Agility in Organizations, How cloud computing can drive business agility, Agility on Cloud - A Vital Part of Cloud Computing