Pass the WorldatWork Certified Compensation Professional CCP T4 Questions and answers with CertsForce

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Questions # 1:

Which of the following best explains why it is important to link manager rewards to effective communications?

Options:

A.

It guarantees manager support


B.

It focuses on the need for improved manager communication skills


C.

It holds managers accountable for the role they play in communications


D.

It ensures employees receive the intended message.


Expert Solution
Questions # 2:

As a consultant, you have been asked by an organization to provide a menu of indirect benefits that the employer does not have to provide by law. Which of the following would you NOT include in your menu?

Options:

A.

employment insurance


B.

company pension plan


C.

psychological counseling


D.

supplemental medical coverage


Expert Solution
Questions # 3:

As a human resource specialist, you have been asked by your organization to provide recommendations on which base pay method to use, given that the human resources department has very limited human capital and financial resources. Which of the following methods would be on top of your list of recommendations?

Options:

A.

job evaluation


B.

person-based pay


C.

competency-based pay


D.

market pricing


Expert Solution
Questions # 4:

Peter, a manager at a local manufacturing firm, is perplexed that employees tend to respond to management's request by evoking the dreaded "That is not on my job description," or "That is above my pay grade." From a compensating perspective, which base pay method is normally associated with the aforementioned responses?

Options:

A.

market pricing


B.

job evaluation


C.

competency-based pay


D.

skill-based pay


Expert Solution
Questions # 5:

When should the communication campaign be evaluated?

Options:

A.

Immediately following the creation of the campaign


B.

Whenever the data is available to the communications team


C.

After the initial rollout and again four to six months later


D.

When financial resources become available


Expert Solution
Questions # 6:

As a general rule, organizations using a high-involvement managerial strategy use indirect pay as a way to encourage which of the following relationships?

Options:

A.

employer-community relationship


B.

employee-task relationship


C.

employer-employee relationship


D.

employer-union relationship


Expert Solution
Questions # 7:

Your company offers you pay for time not worked, disability benefits, supplemental medical coverage, and a full range of free employee services. These items refer to which component of the compensation mix?

Options:

A.

direct pay


B.

base pay


C.

indirect pay


D.

performance pay


Expert Solution
Questions # 8:

Your executive vice president has asked you to explain the basic notion of "skill blocks" within the context of skill-based pay systems design. What two variables would you emphasize?

Options:

A.

different skills and depth of each skill


B.

skill certification and criterion


C.

key competencies and training requirements d. broad banding and market value


Expert Solution
Questions # 9:

Which statement best defines the concept of "sphere of experience"?

Options:

A.

Anything that distorts the original message


B.

The education level of the receiver that distorts the message


C.

The perceptions of each sender and receiver that influence communication


D.

The constantly revolving cycle of communication between a sender and a receiver


Expert Solution
Questions # 10:

What is a consideration when using more than one presenter to communicate a message in a face-to-face channel?

Options:

A.

Messages are best communicated by a single presenter


B.

The last people to receive the message will get a shorter, less detailed message.


C.

Audiences will react more favorably to presenters with louder voices


D.

The message communicated is likely to vary, even if scripted.


Expert Solution
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