Pass the WGU Courses and Certificates Managing-Human-Capital Questions and answers with CertsForce

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Questions # 1:

What is the difference between adverse impact and disparate treatment?

Options:

A.

Adverse impact provides nonneutral discriminatory effects on a protected group, whereas disparate treatment is unseen discrimination of an employment policy that ° produces negative consequences.


B.

Disparate treatment is when a discriminatory effect impacts a protected group but is unintentional, whereas adverse impact is blatantly discriminating against a protected class.


C.

Adverse impact provides a level of discrimination that is intentional and causes harm to protected groups, while disparate treatment relates to employer practices that : seem to be nondiscriminatory but cause negative effects for protected groups.


D.

Disparate treatment is intentional discrimination based on protected characteristics, while adverse impact is where employment practices appear neutral but have a

discriminatory effect.


Expert Solution
Questions # 2:

Which scenario is an example of inclusion?

Options:

A.

A manager of a department works on a project independently.


B.

The majority of a department works well together, but opinions and requests are ignored by some.


C.

A manager picks 2 of 10 employees to work on a project.


D.

A department works together on a project, and ideas are freely shared.


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Questions # 3:

Employee A and Employee B are unable to reach an agreement on how to approach a project. Their manager instructs them to sit down and quickly reach a solution that will make both employees partially happy.

Which type of conflict management strategy has the manager instructed these employees to use?

Options:

A.

Compromising


B.

Competing


C.

Avoiding


D.

Accommodating


Expert Solution
Questions # 4:

Why is setting individual employee performance goals important to organizational success?

Options:

A.

It replaces the need for conducting job analyses.


B.

It helps align individual employees’ goals with the organization's mission.


C.

It gives employees input in the content of performance evaluations.


D.

It standardizes performance expectations for employees across the organization.


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Questions # 5:

How does diversity awareness improve an organization's performance?

Options:

A.

Enables companies to give managers flexibility in their hiring practices


B.

Enables companies to earn more profit


C.

Enables companies to have better reputations


D.

Enables companies to hire, retain, and motivate the best talent


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Questions # 6:

What are mandatory benefits?

Options:

A.

Benefits that are customarily provided to employees and are rarely denied


B.

Benefits that are required by the employer to be provided to employees


C.

Benefits that are required by law to be provided to employees


D.

Benefits that are in high demand and attract the most desirable candidates


Expert Solution
Questions # 7:

What describes a bona fide occupational qualification under Title VII of the Civil Rights Act of 1964?

Options:

A.

An exemption from performing essential job functions for people with specific traits


B.

A quota for workforce diversity in government agencies and large organizations


C.

A characteristic that is essential to the successful performance of a relevant job function


D.

A provision that makes retaliation against whistleblowers illegal


Expert Solution
Questions # 8:

What is the primary purpose of progressive discipline?

Options:

A.

To provide a method for managers to fairly administer performance evaluations that are free from biases


B.

To make employees aware of performance problems using the least severe action necessary to motivate change


C.

To ensure that the maximum corrective action is administered to correct future performance issues


D.

To ensure that legal regulations are followed when collecting performance-based feedback


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Questions # 9:

How can human resource managers increase procedural fairness in the hiring process?

Options:

A.

By assessing a variety of interpersonal skills through unstructured interviews


B.

By asking personal questions to better understand a candidate


C.

By using validated selection methods that are job related


D.

By utilizing interviewers who are friendly and personable


Expert Solution
Questions # 10:

How can an employee handbook assist employees?

Options:

A.

It prevents the employer from being sued.


B.

It creates laws that must be followed.


C.

It contains employees’ individual performance goals.


D.

It communicates policies against discrimination.


Expert Solution
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