Which scenario illustrates how a human resources (HR) department serves as an internal consultant for managers?
A.
An HR department selects applicants who will receive job offers without seeking a manager's approval.
B.
A manager informs the HR department that an employee has been late numerous times, and the HR department tells the manager to refer to the organization's policy.
C.
An HR department conducts background checks on newly hired employees before they report for their first day with their manager.
D.
A manager wants to address repeated employee tardiness and gets advice from the HR department about protocol before addressing the situation.
In this scenario, the HR department acts as an internal consultant by providing expert advice and guidance to the manager on handling a specific employee issue—repeated tardiness. The HR department helps the manager understand the appropriate protocol, ensuring that the manager's actions are consistent with company policies and legal requirements. This consultative role supports managers in making informed decisions and effectively addressing workplace challenges.
"Human Resource Management" by Gary Dessler
Society for Human Resource Management (SHRM) resources on HR as an internal consultant
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