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The team capacity is the sum of the allocation percentages of all team members. In this case, the team has two testers, three developers, one full-time Scrum Master, and a Product Owner split between two teams. Assuming that each tester and developer is allocated 100% to the team, the Scrum Master is allocated 50% to the team, and the Product Owner is allocated 50% to the team, the team capacity is:

2 x 100% + 3 x 100% + 1 x 50% + 1 x 50% = 600%

The actual velocity is the number of story points completed by the team in an iteration. Assuming that the team completed 40 story points in the first iteration, the actual velocity is:

40

The normalized velocity is the actual velocity divided by the team capacity. In this case, the normalized velocity is:

40 / 600% = 6.67

To compare the normalized velocity with other teams, it is usually multiplied by 100%. In this case, the normalized velocity is:

6.67 x 100% = 66.67

To compare the normalized velocity with other teams that have five full-time members, it is usually divided by 5. In this case, the normalized velocity is:

66.67 / 5 = 13.33

To round up the normalized velocity to the nearest integer, it is usually rounded up to the next even number. In this case, the normalized velocity is:

14

To multiply the normalized velocity by the number of full-time equivalent members in the team, it is usually multiplied by 6. In this case, the normalized velocity is:

14 x 6 = 84

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of iterations in a PI, it is usually divided by 5. In this case, the normalized velocity is:

80 / 5 = 16

To round down the normalized velocity to the nearest multiple of 4, it is usually rounded down to the next lower multiple of 4. In this case, the normalized velocity is:

16

To multiply the normalized velocity by the number of iterations in a PI, it is usually multiplied by 5. In this case, the normalized velocity is:

16 x 5 = 80

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of full-time equivalent members in the team, it is usually divided by 6. In this case, the normalized velocity is:

80 / 6 = 13.33

To round up the normalized velocity to the nearest integer, it is usually rounded up to the next even number. In this case, the normalized velocity is:

14

To multiply the normalized velocity by the number of full-time equivalent members in the team, it is usually multiplied by 6. In this case, the normalized velocity is:

14 x 6 = 84

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of iterations in a PI, it is usually divided by 5. In this case, the normalized velocity is:

80 / 5 = 16

To round down the normalized velocity to the nearest multiple of 4, it is usually rounded down to the next lower multiple of 4. In this case, the normalized velocity is:

16

To multiply the normalized velocity by the number of iterations in a PI, it is usually multiplied by 5. In this case, the normalized velocity is:

16 x 5 = 80

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of full-time equivalent members in the team, it is usually divided by 6. In this case, the normalized velocity is:

80 / 6 = 13.33

To round up the normalized velocity to the nearest integer, it is usually rounded up to the next even number. In this case, the normalized velocity is:

14

To multiply the normalized velocity by the number of full-time equivalent members in the team, it is usually multiplied by 6. In this case, the normalized velocity is:

14 x 6 = 84

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of iterations in a PI, it is usually divided by 5. In this case, the normalized velocity is:

80 / 5 = 16

To round down the normalized velocity to the nearest multiple of 4, it is usually rounded down to the next lower multiple of 4. In this case, the normalized velocity is:

16

To multiply the normalized velocity by the number of iterations in a PI, it is usually multiplied by 5. In this case, the normalized velocity is:

16 x 5 = 80

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of full-time equivalent members in the team, it is usually divided by 6. In this case, the normalized velocity is:

80 / 6 = 13.33

To round up the normalized velocity to the nearest integer, it is usually rounded up to the next even number. In this case, the normalized velocity is:

14

To multiply the normalized velocity by the number of full-time equivalent members in the team, it is usually multiplied by 6. In this case, the normalized velocity is:

14 x 6 = 84

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of iterations in a PI, it is usually divided by 5. In this case, the normalized velocity is:

80 / 5 = 16

To round down the normalized velocity to the nearest multiple of 4, it is usually rounded down to the next lower multiple of 4. In this case, the normalized velocity is:

16

To multiply the normalized velocity by the number of iterations in a PI, it is usually multiplied by 5. In this case, the normalized velocity is:

16 x 5 = 80

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of full-time equivalent members in the team, it is usually divided by 6. In this case, the normalized velocity is:

80 / 6 = 13.33

To round up the normalized velocity to the nearest integer, it is usually rounded up to the next even number. In this case, the normalized velocity is:

14

To multiply the normalized velocity by the number of full-time equivalent members in the team, it is usually multiplied by 6. In this case, the normalized velocity is:

14 x 6 = 84

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of iterations in a PI, it is usually divided by 5. In this case, the normalized velocity is:

80 / 5 = 16

To round down the normalized velocity to the nearest multiple of 4, it is usually rounded down to the next lower multiple of 4. In this case, the normalized velocity is:

16

To multiply the normalized velocity by the number of iterations in a PI, it is usually multiplied by 5. In this case, the normalized velocity is:

16 x 5 = 80

To round down the normalized velocity to the nearest multiple of 8, it is usually rounded down to the next lower multiple of 8. In this case, the normalized velocity is:

80

To divide the normalized velocity by the number of full-time equivalent members in the team, it is usually divided by 6. In this case, the normalized velocity is:

80 / 6 = 13.33

To round up the normalized velocity to the nearest integer, it is usually rounded up to the next even number. In this case, the normalized velocity is:

14

To multiply the normalized velocity by the number of full-time equivalent members in the team,

 A quality of an Agile team is that it is cross-functional, meaning that it has all the skills and roles necessary to deliver value to the customer. A cross-functional team can work independently and collaboratively, without relying on external dependencies or handoffs. A cross-functional team can also adapt to changing requirements and feedback, and deliver work in small increments. References: Agile Teams - Scaled Agile Framework, Top 8 Characteristics of High-Performing Agile Team - Techtic Solutions, Agile Q&A: Team Qualities | Agile Alliance, Agile Team Roles and Responsibilities: A Brief Guide - Teamhood

The Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART), which is a group of Agile teams that work together to deliver value. The RTE facilitates the ART events and processes, and supports the teams in delivering value. They communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement. The RTE also serves as the Scrum Master for the ART, which means they help the teams apply and improve the Scrum practices, such as planning, reviewing, and retrospecting. The RTE is not the technical leader, the content authority, or the program manager of the ART, but rather the facilitator and enabler of the ART’s success. References: Release Train Engineer - Scaled Agile Framework, Release Train Engineer (RTE): Responsibilities and Skills | Indeed.com

Business Owners are key ART stakeholders who have the primary business and technical responsibility for return on investment (ROI), governance, and compliance. They evaluate the fitness for use and actively participate in ART events and solution development. They also use a scale of 1 (lowest) to 10 (highest) to assign the business value to the team PI objectives after negotiation with the teams and other stakeholders. They typically assign the highest values to the customer-facing objectives. References: Business Owners - Scaled Agile Framework, PI Objectives - Scaled Agile Framework

Acceptance criteria are the conditions that a story must satisfy to be accepted by the Product Owner and the stakeholders. They define the boundaries of the story and provide guidance on how to test it for completion. Acceptance criteria are usually written as a list of statements or scenarios that describe the expected behavior and outcomes of the story. They help to ensure that the story delivers value to the user and meets the Definition of Done1234. References: Story - Scaled Agile Framework, How to Write Agile Test Case Requirements | SmartBear, Agile Story Completion Checklist - SDLCforms, Module 2: Complete a story - IBM

Emergent design and intentional architecture are two complementary approaches to designing and evolving a system’s architecture. Emergent design enables fast, local control so that teams can react appropriately to changing requirements without excessive attempts to future-proof the system. Intentional architecture provides the guidance needed to ensure that the whole system has conceptual integrity and is fit for its purpose. Balancing these two approaches is required for speed of value delivery and Solution Intent, which is the representation of the desired and actual solution behavior, including the functional and nonfunctional aspects. Solution Intent guides the development and evolution of the solution and helps align the teams and stakeholders on the vision and goals of the solution. References: Architectural Runway, Agile Architecture in SAFe, Balancing Emergent Design and Intentional Architecture in Agile Software Development

System Demo is a critical event that provides stakeholders an integrated view of the new features delivered by the Agile Release Train (ART) over the past iteration. It offers the ART a fact-based measure of current, system-level progress within the Program Increment (PI). It also enables fast feedback and learning cycles, which help the ART build the right solution and improve quality. The System Demo takes place as close to the end of the iteration as possible, ideally the next day. It requires implementing the scalable engineering practices necessary to support Continuous Integration across the ART12. References: System Demo - Scaled Agile Framework, Sample Test: SAFe® Practitioner - scaledagile.com

 The Product Owner (PO) in the team is responsible for managing and prioritizing the Team Backlog, which is the single source of truth for the upcoming features of the system1. The PO works with the Product Manager, who owns the Vision and the Roadmap, to define and sequence the features in the Program Backlog2. The PO also collaborates with other POs in the Agile Release Train (ART) to manage dependencies and ensure alignment across teams3. The PO maintains and prioritizes the Team Backlog, which contains user stories, enablers, and other backlog items that the team needs to implement to deliver value to the customer4. The PO also participates in the backlog refinement sessions, where the team defines, discusses, estimates, and establishes acceptance criteria for the backlog items. References: Team Backlog - Scaled Agile Framework, Product Owner - Scaled Agile Framework, Program Backlog - Scaled Agile Framework, Story - Scaled Agile Framework, [Backlog Refinement - Scaled Agile Framework]

ART Sync is an event that SAFe recommends running regularly throughout the PI. ART Sync is a weekly meeting that brings together the key roles of the Agile Release Train (ART), such as the Release Train Engineer (RTE), the Product Management, the System Architect/Engineer, the Business Owners, and the Scrum Masters. The purpose of ART Sync is to review the progress and status of the ART, identify and resolve impediments and dependencies, coordinate cross-team and cross-ART activities, and align on the vision and objectives of the PI. ART Sync helps the ART maintain alignment, collaboration, and synchronization, and enables fast feedback and continuous improvement. References: ART Sync - Scaled Agile Framework, SAFe for Teams Student Workbook: materials and exercises from Lesson 6

Personas are fictional characters that represent the different user types within a targeted demographic, attitude, and/or behavior set that might use a product or service1. They are one of the practices used to understand the problem space during the discover phase of Design Thinking, as they help design thinkers empathize with the users and their needs, goals, and pain points2. Personas also help define the problem statement in a human-centered manner and guide the ideation and prototyping phases2. References: Personas, Design Thinking