Pass the Paloalto Networks Security Operations XSOAR-Engineer Questions and answers with CertsForce

XSOAR’s ingestion pipeline defines a strict order in which raw fetched data is processed, and the Admin Guide explains that Classification determines the incident type based on incoming fields, while Mapping performs the actual transformation of event data into structured incident fields. Mapping profiles define how each field from the integration’s raw JSON (for example, source_ip, username, alert_id) is converted into standard or custom incident fields.

The Mapping Editor allows administrators to select specific fields from the incoming event data and bind them to incident fields used throughout playbooks, layouts, and reports. This ensures normalization of data and consistent schema usage across the SOC.

The documentation makes clear that Mapping is responsible for populating incident field values, whereas Classification only chooses the incident type. Field configuration defines field metadata but does not map values. Layout configuration controls visual presentation only and does not populate fields.

Thus, option B (Mapping) is the function that converts event data into incident field values and is the correct answer according to the ingestion architecture documented in the XSOAR Admin Guide.

Cortex XSOAR jobs are automated scheduled tasks used for running playbooks or scripts on a recurring basis. According to the Jobs documentation within the XSOAR Admin Guide, the available job trigger mechanisms includeTime-based triggersandDelta-based feed triggers.

ATimetrigger enables execution at scheduled intervals using either predefined frequency settings or a cron expression. This allows running jobs hourly, daily, weekly, etc.

ABy delta in feedtrigger launches a job when a connected feed detects changes (new, updated, or removed indicators). This is commonly used in threat-intelligence workflows to perform enrichment, normalization, or distribution when new indicator data arrives.

The other options listed do not exist within XSOAR’s job trigger configuration. "Mapping and Classification" are ingestion components, not job triggers. "Cron View and Human View" are simply formatting options for viewing scheduling expressions—not trigger types. "Script Start and CLI" describe execution methods for scripts, not job-initialization triggers.

Thus, optionBis the accurate and documented set of job trigger types available when creating a new job in XSOAR.

Integration performs

Classification is applied

Mapping is applied

Incident is created (before incident creation it should be also pre-process rule step)

When running integration commands in Cortex XSOAR, the system automatically structures outputs into context keys defined in the integration YAML. However, many commands return additional data not mapped by default. To find the complete JSON output—including unmapped data—XSOAR provides the raw-response=true flag.

According to the Admin and Integration Development Guides, setting raw-response=true displays the full unprocessed output exactly as returned by the integration. This is essential when configuring “Extend Context,” because the engineer must reference the exact JSON path to extract specific values into a new context key.

debug-mode enables verbose logging but does not display full JSON output. auto extract triggers automatic IOC extraction, unrelated to examining context paths. extend-parent-context modifies output behavior inside playbooks but does not reveal underlying JSON structure.

Therefore, only raw-response reliably exposes the complete output structure, enabling accurate mapping when using “Extend Context.”