Pass the Netapp NCSIE ONTAP NS0-185 Questions and answers with CertsForce

SnapMirror Synchronous requires the baseSnapMirror licenseon both source and destination clusters to enable replication functionality. In addition, theSnapMirror Synchronous licenseis required on thesource cluster, which initiates and controls synchronous replication operations.

The root aggregate hosts system volumes such as vol0. Adding data volumes can negatively impact system operations, causing performance and stability issues.

When expanding an ONTAP cluster by adding new nodes or HA pairs,intercluster LIFsare required to enable secure communication between clusters or nodes during join and expansion workflows. Intercluster LIFs provide IP-based connectivity used for cluster peering, node addition, and replication setup.

Cluster management LIFs are used for administrative access, node management LIFs provide per-node management access, and data LIFs are used for client I/O. None of these LIF types support the inter-node communication required during cluster expansion.

Therefore, anintercluster LIFis required.

After a support case has been created, NetApp’s support workflow requires thatcase visibility and status trackingbe performed through the NetApp Support site using thecustomer’s credentials, not partner credentials. Customer credentials ensure proper access to systems registered under the customer’s support account, including entitlement visibility, serial numbers, and case ownership. Partner credentials may not have permission to view customer-owned cases unless explicitly granted.

Once logged in, theMy Casessection of the support site provides a centralized dashboard showing all active and historical cases associated with the customer’s company. From this view, cases are listed with details such as case number, product, symptom, status, and last updated timestamp. Selecting the specific case number (in this scenario,41747189) opens the detailed case view, where the customer can monitor progress, read engineer updates, upload logs, and add comments.

The option “Create a Case” is used only when opening anewcase and does not allow viewing the status of an existing case. Therefore, it does not satisfy the requirement. Using partner credentials is also incorrect because case tracking is intended to be performed by the customer organization that owns the system and support entitlement.

Thus, the correct steps are tolog in using customer credentialsandopen My Cases and select the existing case number.

The AutoSupport history output shows multiple transport attempts usingSMTP, HTTP, and HTTPS, with SMTP being re-queued, HTTP ignored, and HTTPS failed. This indicates that AutoSupport is enabled and functioning at the configuration level, but the delivery mechanism is being blocked or restricted by the customer’s network infrastructure.

SMTP failures commonly occur when mail servers block large attachments or require explicit whitelisting of sending systems. Since full AutoSupport messages include large log bundles, mail servers often reject or delay these messages unless the sending nodes are explicitly allowed. Therefore,whitelisting the nodes on the mail serverdirectly addresses the SMTP delivery issue.

Additionally, NetApp installation best practices recommendHTTPS as the preferred AutoSupport transport protocolbecause it bypasses mail server limitations and is more reliable for large payloads. Switching the transport protocol to HTTPS avoids SMTP attachment-size restrictions entirely and ensures successful delivery when outbound HTTPS access is allowed.

Enabling AutoSupport on both nodes is not relevant because the output confirms AutoSupport is already active. Excluding nodes from attachment-size limits is not a supported ONTAP action.

Thus, the two correct actions are tochange the transport protocol to HTTPSandwhitelist the nodes on the mail server.

Graphical management of clustered Data ONTAP systems is performed usingOnCommand System Manager, which provides a web-based interface for configuration, monitoring, and administration.

System Setup is used only for initial node setup, HostAgent is host-side software, and StorageGRID is an object storage platform unrelated to ONTAP cluster management.

OnCommand System Manager allows administrators to manage aggregates, volumes, LIFs, SAN objects, and system health through an intuitive GUI, making it the correct choice.

Therefore, the correct answer isB, as defined byNetApp.