Pass the ISM CPSM CORE Questions and answers with CertsForce

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Questions # 31:

A chief procurement officer (CPO) is asked by the company corporate travel department to present strategies and tactics related to the acquisition of travel services. Which of the following approaches will BEST demonstrate an understanding of the travel department's needs?

Options:

A.

Presenting benchmarks on the average costs of domestic and international airline tickets, to employ during negotiations over airline contracts


B.

Highlighting the negotiating of airline contracts, given that air travel represents the largest element of the budget and other travel spend categories are less important and harder to control


C.

Focusing on supply (e.g. airlines, hotels) and demand (e.g. company travel policy, classes of travel), and how supply management can optimize both


D.

Emphasizing the company-wide implementation of a corporate card as a tool to monitor every aspect of the travel spend


Expert Solution
Questions # 32:

A supply manager is planning to conduct negotiations with three potential suppliers, one of which will be selected to provide components for a new product line. A number of internal stakeholders have asked to participate in the negotiations. However, most of the stakeholders have not been involved with the sourcing process up to this point. In this situation, which of the following would be the BEST approach for the supply manager to take?

Options:

A.

Limit the negotiations to a few persons who can add feedback at designated points in the negotiation


B.

Ask the stakeholders' managers to decide who should participate in the negotiations and who should not


C.

Refuse to allow any of the stakeholders to participate in the negotiations


D.

Permit all interested stakeholders to participate in the negotiations


Expert Solution
Questions # 33:

A supply manager Is conducting the following activities:

•Mapping between category codes and category maps

•Normalizing supplier information

•Performing supplier mapping

•Refining mapping with financial systems data

Which of the following is the supply manager engaged in?

Options:

A.

Risk analysis


B.

Spend analysis


C.

Market analysis


D.

Cost/price analysis


Expert Solution
Questions # 34:

DEF, Inc. wants to ensure adequate material supply for an emerging product with high quality specifications for the raw materials. Given this situation, which of the following would be the BEST course of action for DEF to take?

Options:

A.

Select an approved supplier and work collaboratively with it to meet the entirety of the organization's quality requirements


B.

Ensure a wide selection of suppliers are offered opportunities to submit bids


C.

Choose a supplier with a large infrastructure and high quality standards


D.

Select a preferred supplier to cover the bulk of the requirement and supplement the balance with qualified suppliers


Expert Solution
Questions # 35:

Which of the following is MOST important to review before employing a low-cost country sourcing (LCCS) strategy in a remote region located in a distant geographical location?

Options:

A.

Litigation and arbitration laws


B.

Geo-political risks


C.

Access to basic infrastructure needs


D.

Unemployment and crime in the region


Expert Solution
Questions # 36:

A research company develops a tomato that grows in cold weather. The company agrees to sell ten thousand seeds to a broker for $5,000. However, an error is made on the contract which

misstates the price as $4,000. The research company and broker both sign the contract without noticing the error. Some weeks later, the broker discovers the error and refuses to pay more than

$4,000. In this situation, the FIRST course of action for the research company to resolve the dispute is to establish with the broker that

Options:

A.

there was a misunderstanding concerning price


B.

the written agreement constituted a partial integration


C.

the written agreement was a sham


D.

there was an administrative mistake


Expert Solution
Questions # 37:

MNO, Inc. has been one of XYZ Company's most valuable customers for a number of years. During a formal competitive bid event for a new product introduction, MNO becomes a supplier to XYZ. In this situation, which of the following should be of GREATEST concern to these organizations?

Options:

A.

Progress reports


B.

Conflict resolution


C.

Reciprocal relationship


D.

Customer feedback


Expert Solution
Questions # 38:

MNO, Inc. purchases benchmarking data services from Supplier X, which is the sole source for data relevant to MNO's industry. In recent months, Supplier X's pricing has increased and its technical support has worsened. MNO's supply manager is preparing to negotiate for contract renewal with Supplier X and needs to resolve these concerns. Which of the following is the BEST course action for the supply manager to take before conducting negotiations?

Options:

A.

Determine whether data can be collected from other sources, to bring the services in-house


B.

Compare Supplier X's rates against similar services to establish reasonable costs


C.

Develop win-win scenarios to add long-term value in a collaborative relationship


D.

Revise the Service Level Agreement (SLA) with Supplier X, with penalties for non-performance


Expert Solution
Questions # 39:

After working for several years at ABC, Inc.—a large manufacturing company—Smith moves to a senior position at XYZ, a smaller firm which is part of ABC's family of companies. In an effort to lower costs, Smith begins negotiations with a supplier that sells to both ABC and XYZ. While at ABC, Smith was able to negotiate very favorable contracts for parts and services. However, Smith is unable to obtain as favorable terms for XYZ with the same supplier.

To improve XYZ's position, which of the following is the BEST course of action for Smith to take?

Options:

A.

Inform the supplier that the contracts will be cancelled unless concessions are made


B.

Apply knowledge of ABC's operations to demand better pricing


C.

Issue an RFI to identify other potential suppliers


D.

Combine requirements of XYZ with ABC to leverage volume


Expert Solution
Questions # 40:

Which of the following refers to the process of generating information about the types of items sourced and their cumulative dollar value, to use for strategic and operational purchase planning?

Options:

A.

Cost analysis


B.

Regression analysis


C.

Spend analysis


D.

Portfolio analysis


Expert Solution
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