Pass the HRCI HRCI certification PHRca Questions and answers with CertsForce

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Questions # 1:

Which of the following is usually accomplished by purchasing insurance?

Options:

A.

Risk acceptance


B.

Risk avoidance


C.

Risk transfer


D.

Risk mitigation


Expert Solution
Questions # 2:

What is the compa-ratio for an employee thatearns $75,000 per year, but the midpoint for the role is $85,000 per year?

Options:

A.

$10,000 difference


B.

1:88


C.

113 percent


D.

88 percent


Expert Solution
Questions # 3:

The company receptionist has always been cheerful and warm when greeting customers and has taken the initiative to do what needed to be done without waiting to be told. She has always kept the front desk tidy and presentable for visitors. Over the last few weeks, the receptionist has become moody and called in sick several times complaining of headaches, and the reception area looks disorganized all the time. This receptionist is showing classic signs of which of the following?

Options:

A.

Substance abuse


B.

Job dissatisfaction


C.

Stress


D.

SARS


Expert Solution
Questions # 4:

Which of the following is often formed to address ongoing issues in the organization?

Options:

A.

Delegating authority


B.

Committees


C.

Task force


D.

Virtual work team


Expert Solution
Questions # 5:

An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?

Options:

A.

Transference


B.

Sharing


C.

Avoidance


D.

Mitigation


Expert Solution
Questions # 6:

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of theideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Nominal group technique


B.

Ratio analysis


C.

Brainstorming


D.

Delphi Technique


Expert Solution
Questions # 7:

You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

Options:

A.

Administrative assistants


B.

Sales people


C.

Manual workers


D.

Managers


Expert Solution
Questions # 8:

Your organization is likely to be purchased by a competitor. The Management hasasked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization's culture, customers, and employees. What is environmental scanning?

Options:

A.

Environmental scanning is a review of the opportunities andthreats that a condition may have on an organization.


B.

Environmental scanning is the process of assessing the effects of an organization change on both macro and micro elements in an organization.


C.

Environmental scanning is a review of the culturalachievability of a new project, organizationalchange, or market influence on at least three factors in an organization.


D.

Environmental scanning is an internal review of an external catalyst.


Expert Solution
Questions # 9:

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. OSHA form 301 is used to document the incident that caused the work-relatedinjury or illness. How long is an organization required to keep the form on record?

Options:

A.

One year from the date of the incident


B.

Five years following the year of the incident


C.

Three years following the year of the incident


D.

90 days following the year of the incident


Expert Solution
Questions # 10:

There are seven stages of internal consulting that an HR Professional must be familiar with.Consider this scenario: Frances has developed an HR training plan for her organization. The plan is comprehensive, aggressive, and will provide organizational development for all levels of employees in the company. Frances is presenting her plan to her organization's management. What level of internal consulting is Fran participating in?

Options:

A.

Reviewing, transitioning, and evaluating the project


B.

Gaining agreement to the project plan


C.

Presenting the findings and recommendations


D.

Exploring the situation


Expert Solution
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