Which describes outcomes?
What defines the requirements for a service and takes responsibility for the outcomes of service consumption?
How does a service consumer contribute to the reduction of disk?
What are the ITIL guiding principles used for?
Which guiding principle helps to ensure that better information is available for decision making?
What is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks?
Identify the missing word in the following sentence.
A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without
the customer having to manage specific [?] and risks.
Which is a key requirement for a successful service level agreement?
What are the types of asset management?
Which is included in the purpose of the ‘design and transition’ value chain activity?
