Afilter conditionin ServiceNow consists of three essential components that define how data is filtered in lists, reports, and queries. These components determine which records meet specific criteria.

Column (D)– Represents thefieldin the table that is being filtered (e.g., " Priority " in theincidenttable).

Operator (A)– Defines the comparison method, such asis, contains, starts with, greater than, etc.

Value (C)– Specifies thecriteriaused for filtering (e.g., " High " for Priority).

Components of a Filter Condition:Example of a Filter Condition in an Incident Table:PriorityisHigh

Column:Priority

Operator:is

Value:High

B. Match Criteria→ Not a defined component; filtering is based on column, operator, and value.

E. Field→ While " Field " is a general term,ServiceNow officially uses " Column " in filter conditions.