A Gap Analysis is specifically used to compare the organization's current or actual state with a desired future state. SCRUMstudy defines it as identifying and documenting the difference between existing business capabilities and the final desired set of capabilities.
That wording directly matches the scenario.
A SWOT Analysis examines strengths, weaknesses, opportunities, and threats and is useful when establishing context, priorities, risks, and strategic direction. A Joint Application Development (JAD) session is a facilitated workshop used to gather and refine requirements through direct collaboration. A Trial Project may be used to test an approach, but it does not specifically quantify or document capability differences.
Gap Analysis helps decision-makers determine what capabilities are missing, where improvement is required, and therefore why a project or program may be needed. The results can contribute directly to development of the Project Vision and later business requirements.
Therefore, because the scenario asks for comparison between current capability and desired capability, Gap Analysis is unambiguous.
Study Guide reference: Initiate - > Create Project Vision - > Gap Analysis.
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