The correct answers are B and C . Lessons learned from a VM study are intended to strengthen organizational learning, improve future VM applications, and convert study experience into repeatable management knowledge. SAVE’s study guidance identifies Value Study follow-up as the activity used to follow up on implementation results and improve the application of VM for future studies. It specifically includes preparing reports of study results and lessons learned, identifying missed opportunities, identifying roadblocks to innovation, debriefing and recording lessons learned, and integrating results into the organization’s lessons-learned or program reporting system. ( cdn..com )

Therefore, documenting both successes and challenges is essential because lessons learned must be balanced, factual, and useful for future teams. Capturing only positive outcomes would distort the learning record, while capturing only failures would create blame rather than improvement. Requiring changes based on specific challenges is also appropriate because lessons learned should result in corrective or preventive action where recurring obstacles, process gaps, or implementation barriers are identified.

Option A is incorrect because VM lessons learned should not be a blame exercise focused on design errors and responsible individuals. Option D is incorrect because negative impacts must not be filtered out; they are often the most important source of improvement.

References/topics: VM Programs; Value Study Follow-Up Activities; Lessons Learned; Program Reporting; Implementation Feedback.