WalkMe’sSmart Walk-Thrusare designed to deliverstep-by-step on-screen guidance in real time, guiding users through processes within an application. This capability uses interactive balloons and triggers to provide contextual instructions, enhancing user adoption and reducing errors without altering the underlying software.
The other options are incorrect:
Preventing pop-up interactions(B) is not a primary Smart Walk-Thru function, though Launchers can block elements.
Removing unused applications(C) is unrelated to Smart Walk-Thrus; it may relate to Discovery’s License Optimization.
Blocking software changes(D) is not a WalkMe feature, as it focuses on guidance, not restrictions.
Extract from Official WalkMe Documentation:
According to the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.1: WalkMe Fundamentals):
“Smart Walk-Thrus provide real-time, step-by-step on-screen guidance, helping users navigate processes and complete tasks efficiently within applications.”
The courseWalkMe Fundamentalsstates:
“A core capability of Smart Walk-Thrus is delivering interactive, real-time guidance directly on the screen, simplifying complex processes for users.”
Option A accurately describes a Smart Walk-Thru capability.
[References:, SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.1: WalkMe Fundamentals., WalkMe Overview Guide, “Smart Walk-Thrus” Section., Course:WalkMe Fundamentals, Module 2: Core Features., ]
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