In Salesforce Revenue Cloud, when a customer wants to define a default entitlement for a usage-based service (such as data storage), they should use a Product Usage Grant. This object is used to define:
The default quantity or amount a customer is entitled to
The type of usage (e.g., data, API calls, minutes)
Any limits or allowances that are bundled with a subscription or product
Product Usage Grants are tied to the commercial product and are part of the entitlement management model in Salesforce Subscription Management. They enable entitlement tracking and enforcement of usage limits.
Product Usage Resource defines the type of resource being measured (e.g., "Data Storage").
Rate Card Entries are used to define pricing for overage or tiered usage, not entitlements.
Therefore, to specify the default amount included with a product, the correct object is Product Usage Grant.
Exact Extracts from Salesforce Revenue Cloud Documents:
Subscription Management Implementation Guide – “Usage-Based Entitlements”:“Use Product Usage Grants to define the included entitlements (e.g., 5GB of storage) that a customer receives with their subscription.”
Revenue Cloud Product Setup – “Usage Grant vs. Usage Resource”:“Product Usage Resource defines what is measured. Product Usage Grant defines how much is granted.”
[References:, Salesforce Subscription Management Implementation Guide, Revenue Cloud Usage-Based Product Configuration Guide, Salesforce CPQ and Billing Object Reference, ]
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