Salesforce Advanced Field Service Accredited Professional AP-209 Question # 11 Topic 2 Discussion
AP-209 Exam Topic 2 Question 11 Discussion:
Question #: 11
Topic #: 2
A customer wants to collect a mobile worker's geolocation history in the Field Service Mobile App only for some of the resources, while for others, they want this option to be disabled.
How can a consultant implement this requirement?
A.
Under the 'Field Service Mobile Settings', set the 'Collect Service Resource Geolocation History' to 'True'
B.
Under the 'Field Service Settings', go to the 'Mobile App Configuration' tab and select which users should be included in the geolocation collection process
C.
Under the 'Field Service Settings', go to the 'Mobile App Configuration' tab and select which profiles should be included in the geolocation collection process
D.
Create two 'Field Service Mobile Settings' records and assign it to the relevant profiles, one with the 'Collect Service Resource Geolocation History' set to 'True' and the other set to 'False'
The Field Service Mobile Settings configuration controls the behavior of the mobile app (branding, location tracking, flows, etc.).
Option D is correct. To apply different settings to different groups of users, you must create multiple Field Service Mobile Settings records. You assign these settings records to specific User Profiles .
You would create one settings record with "Collect Service Resource Geolocation History" enabled (for the tracked users).
You would create a second settings record with it disabled (for the untracked users).
You then map the relevant Profiles to the appropriate Settings record.
Options A, B, and C imply global settings or non-existent tabs ("Mobile App Configuration" tab where you select users/profiles directly doesn't exist in the global settings in this manner; it is done via the specific Mobile Settings object assignments).
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit