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Salesforce Advanced Field Service Accredited Professional AP-209 Question # 9 Topic 1 Discussion

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Salesforce Advanced Field Service Accredited Professional AP-209 Question # 9 Topic 1 Discussion

AP-209 Exam Topic 1 Question 9 Discussion:
Question #: 9
Topic #: 1

A customer provides services for a variety of products, and the capability for resources to perform services is often machine-specific. The customer explains that there are about 100 combinations of services and products that a single resource may support, and is concerned about performance.

Which configuration option should a consultant recommend?
A.

Utilize an Extended Match Work Rule and custom table with records to represent each combination of services and products that a resource may support

B.

Configure skills to represent the services that resources perform. Utilize the 'Extended Match' Work Rule to filter resources by the products that they support

C.

Configure skills for each combination of services and products that a resource may support

D.

Configure an 'Extended Match' Work Rule to represent the services that resources perform. Utilize skills to filter resources by the vendors or products that they support

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Actual exam question for Salesforce AP-209 exam by Tess83247 at May 21, 2026, 5:38:17 PM

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