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Salesforce Advanced Field Service Accredited Professional AP-209 Question # 8 Topic 1 Discussion

Salesforce Advanced Field Service Accredited Professional AP-209 Question # 8 Topic 1 Discussion

AP-209 Exam Topic 1 Question 8 Discussion:
Question #: 8
Topic #: 1

A customer needs to cancel all appointments within a specific area due to climate changes that boosted a bushfire.

How should a consultant recommend implementing this requirement?


A.

Draw a polygon on the map for the bushfire area and use the bulk action to 'Unschedule' the appointments


B.

Create a report for the appointments that are located in this area and use a data import tool to change the appointment's status to 'Canceled'


C.

Change the priority for the appointments to a low priority and run 'In-Day Optimization'


D.

Create a custom list view for the appointments that should be cancelled, select the appointments and use the 'Unschedule' action


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