The output "Ping successful with CCM" is a specific success message returned by the puresupport test or purearray test connectivity checks. CCM stands for Cloud Connection Manager , which is the internal service or endpoint responsible for mediating the secure connection between the local FlashArray and the Pure1 cloud management platform.
When an Implementation Engineer sees this message, it confirms that the array can successfully resolve and reach the Pure1 infrastructure over the internet (specifically the pure1.purestorage.com or associated regional endpoints). This validates that:
DNS is functioning correctly (resolving the CCM hostname).
Firewall rules are permitting outbound HTTPS (port 443) traffic.
The array's management interface is routing correctly.
This connection is vital for "Phone Home" logs, Remote Assist sessions, and fleet management via the Pure1 mobile app or dashboard. It is distinct from the Fusion Fleet Coordinator (which manages fleet logic) and the cross-controller interconnect (which is internal hardware communication).
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