Artificial Intelligence (AI) in PRINCE2 Agile is recognized as a tool that can assist in reducing uncertainty and ambiguity by providing data-driven insights, predictive analytics, and automation of routine tasks. This support helps teams better understand changing environments and respond faster, thereby addressing complexity associated with change initiatives.

While AI can add complexity if misused, PRINCE2 Agile focuses on its beneficial role in supporting decision-making and reducing unknowns rather than complicating governance or communication.