A vendor has manufactured a complex product. During a factory acceptance test, several deficiencies were identified. Product delivery is on the critical path, and any delay would impact project completion.
What should the project manager do?
A.
Assess the schedule impact and evaluate the most feasible solution to keep the project on track.
B.
Ship the package as is, complete carryover work on-site, and back charge the vendor for the rework.
C.
Initiate regular conference calls with the vendor for status updates to keep this item in focus.
D.
Hold the shipment until the rework is completed at the vendor's facility to eliminate extra work on-site.
The project manager should assess the schedule impact of the deficiencies identified during the factory acceptance test and evaluate the most feasible solution to keep the project on track. This may involve negotiating with the vendor, performing a schedule compression technique, or implementing a contingency plan. The project manager should also communicate the issue and the solution to the relevant stakeholders and update the project documents accordingly. The other options are not advisable, as they may compromise the quality of the product, increase the project risk, or create conflicts with the vendor. References: PMBOK Guide, 7th edition, page 112-113, 118-119, 122-123.
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