A project manager and project team are developing a strategic approach to engage the internal and external stakeholders. Which approach should be followed?
A.
Schedule status meetings with all stakeholders to allow their participation in all project discussions and reports.
B.
Analyze both internal and external stakeholders and develop a customized engagement strategy for each stakeholder.
C.
Involve only the internal stakeholders, as the external stakeholders should not have access to confidential information.
D.
Classify all high-risk stakeholders and request that the project sponsor communicate directly with them.
The best approach to engage stakeholders in a project is to analyze both internal and external stakeholders and then develop a tailored engagement strategy for each one. This is because stakeholders have varying levels of interest, influence, and impact on the project, which necessitates a customized approach to ensure effective engagement and communication. The PMBOK® Guide emphasizes the importance of identifying stakeholders and understanding their needs and expectations as a foundation for developing an appropriate engagement strategy. This strategy should be designed to involve stakeholders in a manner that is aligned with their level of interest and influence over the project outcomes.
Effective stakeholder engagement is crucial for project success as it helps in building trust, ensuring clear communication, and fostering collaboration among all parties involved. It also aids in managing expectations and mitigating potential risks associated with stakeholder interactions. By engaging stakeholders appropriately, the project manager and team can leverage their support and contributions, which can be vital for the successful delivery of the project.
Based on the principles outlined in the PMBOK® Guide and the standards for stakeholder engagement as described in PMI’s resources1234.
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