A team member is hosting an event and invites several colleagues through their work calendars Another team member, who was not invited to the event, is noticeably distracted during several standup meetings
What should the project manager do?
A.
Ask the individual who is hosting the event to use private communication methods.
B.
Set up a meeting with the distracted team member to discuss any issues
C.
Add a social events section to the charter to handle these situations
D.
Ask the individual who is hosting the event to mark it as private
According to the Professional in Business Analysis (PMI-PBA)® Examination Content Outline, one of the tasks of a business analyst is to “facilitate conflict resolution within the team to ensure that team members work effectively together” (Task 5.4). This implies that the project manager should also address any interpersonal issues that may affect the team performance and morale. By setting up a meeting with the distracted team member, the project manager can show empathy, listen to their concerns, and help them resolve any problems they may have. This is also consistent with the PMBOK® Guide, which states that “the project manager should manage conflict in a constructive manner, and help to develop a collaborative project team environment” (Section 9.4.2.3). References:
Professional in Business Analysis (PMI-PBA)® Examination Content Outline, Task 5.4
PMBOK® Guide, 6th Edition, Section 9.4.2.3
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit