A new team member joins an agile team. In a previous role, this team member was a subject matter expert (SME). This team member often directs the team on how to solve problems based on previous experience.
What should the project manager do first?
A.
Update the definition of done (DoD) to include a review by the new team member to ensure the best outcome of each deliverable.
B.
Ask the new team member to create a wiki that the rest of the team can reference in the future for all questions.
C.
Ask the new team member to size all the stories in the backlog so that the rest of the team can focus on delivery.
D.
Let the new team member know that even if they know the answer, it is better to give the team a chance to solve their own problems
In an agile environment, it is crucial for all team members to collaborate and contribute to problem-solving. While the expertise of a subject matter expert (SME) is valuable, it is also important to foster a team culture where collaborative problem-solving is encouraged. This helps in building a self-organizing team that is capable of addressing challenges collectively. The project manager should guide the SME to share their knowledge in a way that empowers the team to learn and grow together, rather than directing solutions based on individual experience alone.
[References: = This approach aligns with agile principles that emphasize team collaboration and collective ownership of the project. It is supported by best practices in agile project management, which suggest that while the input of SMEs is important, it should not overshadow the team’s ability to work together and find solutions12., , , ]
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