In a project management scenario, it’s important to maintain a positive and supportive work environment. If a team member is under stress and their performance is declining, the project manager should first try to understand the situation and show empathy. Recognizing and praising the individual’s strengths can boost their morale and potentially improve their performance. While options A, B, and D might be considered at some point, they are not the immediate steps a project manager should take in this situation. References: Project Management Professional (PMP) Reference Materials, Professional in Business Analysis Reference Materials study guide