A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team's efforts What should the project manager do in this situation?
A.
Work to understand the key stakeholder's concerns and provide feedback in regular project status reports
B.
Arrange an ad hoc meeting to address the key stakeholder's concerns with team members
C.
Reinforce with the key stakeholder that the project is performing on schedule\
D.
Escalate the situation to the project sponsor because the key stakeholder's behavior is impacting progress
According to the PMBOK Guide, the project manager should manage stakeholder expectations by communicating and working with stakeholders to meet their needs and address issues as they occur. This includes understanding the stakeholder’s concerns, interests, and expectations, and providing timely and accurate information to keep them informed and satisfied. By working to understand the key stakeholder’s concerns and providing feedback in regular project status reports, the project manager can maintain a positive relationship with the stakeholder and avoid unnecessary interruptions and conflicts. References: PMBOK Guide, 6th edition, page 540-541, section 13.3.2.4 Manage Stakeholder Engagement: Data Analysis.
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