The correct answer is C — Ask probing questions to other team members to encourage dissenting viewpoints.

Agile coaches foster team collaboration and help surface diverse opinions. When one member dominates, the coach should use facilitation techniques to ensure equal voice. Encouraging quieter team members to contribute through thoughtful questions promotes balanced participation and trust.

PMI Agile Practice Guide:

“Agile coaches foster an environment of trust and collaboration. When team dynamics are unbalanced, the coach helps ensure psychological safety and equal participation.”

(PMI Agile Practice Guide, Section 6.2 – Coaching the Agile Team)

Mike Griffiths:

“Coaches use powerful questions to draw out quieter team members and help build a culture where everyone feels heard and valued.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect choices:

A is extreme and non-collaborative.

B ignores the coach’s facilitative responsibilities.

D is reactive and too late.

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