According to the PMI Agile Practice Guide (Section 7.2.1), the Scrum Master’s role includes removing impediments and shielding the team from outside interference. A team member being pulled into work on a different project is a classic example of an impediment. Recording the issue in a risk register is appropriate, but more importantly, the Scrum Master must communicate and resolve the issue.
Mike Griffiths in his PMI-ACP Exam Prep Book (Chapter 3: Team Performance) emphasizes that agile teams require full dedication and protection from context switching, as multitasking reduces productivity and increases error rates. Merely documenting the issue is not enough—the Scrum Master must take steps to escalate and resolve the interference, potentially by negotiating with the former supervisor or re-clarifying role boundaries.
Therefore, Option C is correct as it involves actively addressing the threat rather than passively monitoring or adjusting around it.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit