The supply manager should use diagnostic tools to target specific training needs for the staff to have the greatest impact. Here’s a detailed explanation:

Using Diagnostic Tools:

Identifying Skill Gaps:Diagnostic tools can help identify specific areas where the sourcing team lacks experience, particularly with offshore suppliers.

Tailored Training Programs:By pinpointing precise training needs, the supply manager can develop targeted training programs that address these gaps effectively.

Why Not Other Options?

Obtaining approval for new positions with higher experience requirements (A):This may be time-consuming and does not address the immediate need for developing current staff.

Revising performance evaluation criteria to emphasize cost savings (B):While important, it does not directly prepare the team for working with offshore suppliers.

Restructuring the department to concentrate on priority material categories (D):This is a broader organizational change that may not directly impact the team’s skill development for offshore sourcing.

References:

The role of diagnostic tools in identifying training needs (Kirkpatrick, D.L., Evaluating Training Programs, 1994).

Best practices for training and development in supply chain management (APICS, Supply Chain Operations Reference Model).