The best course of action for the CIO is to develop and communicate an accountability matrix. An accountability matrix, also known as a responsibility assignment matrix, is a project management tool that defines the roles and responsibilities of different stakeholders in a project or process1 An accountability matrix can help to clarify who is responsible, accountable, consulted, and informed (RACI) for each task or deliverable, and avoid confusion and ambiguity in the decision-making process2 By developing and communicating an accountability matrix, the CIO can ensure that the IT portfolio management policies and processes are understood and followed by all the relevant parties, and that the IT projects are aligned with the enterprise goals. References: RACI Matrix: Responsibility Assignment Matrix Guide 20233, Responsibility assignment matrix - Wikipedia2, Accountability Matrix - Explained - The Business Professor, LLC1