Providing clear objectives and transparency is the best way to manage an outsourced vendor relationship, because it ensures that both parties have a common understanding of the expectations, deliverables, and outcomes of the outsourcing arrangement. By providing clear objectives, the client can communicate the business goals, needs, and requirements to the vendor, and the vendor can align their services, processes, and resources accordingly. By providing transparency, the client can share relevant information, feedback, and insights with the vendor, and the vendor can report on their performance, issues, and risks regularly. Providing clear objectives and transparency can also foster trust, collaboration, and innovation between the client and the vendor, and help resolve any conflicts or disputes that may arise. According to Outsourcing Vendor Best Practices: 5 Tips for a Successful Relationship, “Transparency is critical to a successful outsourcing relationship. It helps to ensure that both parties are on the same page regarding expectations, deliverables and performance.”
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