Following a spear-phishing campaign targeting executive-level employees, a mid-sized financial firm experienced unauthorized access to internal systems, leading to widespread disruption of customer-facing applications. Although the technical issues were resolved within days, the breach triggered legal scrutiny and negative press coverage. Several major customers expressed concern about the firm's risk posture and began transitioning to competitors. Investor confidence was impacted as the stock value dipped, and senior leadership initiated a damage control campaign. Which of the following best categorizes the broader consequences experienced by the organization?
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