A multifunction printer in a small office recently had issues with scan-to-email functionality. The manufacturer has an update ready to fix the printer issues. Which of the following would a technician most likely deploy to remediate the issue?
Firmware is the embedded software on a device such as a printer. Manufacturers often release firmware updates to resolve hardware-specific functionality issues, such as scan-to-email or security vulnerabilities.
From CompTIA A+ 220-1101 Official Study Guide, Objective 3.4 – Printer installation and maintenance:
“Firmware updates provide bug fixes and add new features for multifunction printers. Apply firmware updates to resolve device-specific issues.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Printer Maintenance
CompTIA Exam Objectives 220-1101, Domain 3.4
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