BCI Certificate of the Business Continuity Institute (CBCI) CBCI Question # 7 Topic 1 Discussion
CBCI Exam Topic 1 Question 7 Discussion:
Question #: 7
Topic #: 1
Which of the following would be the most effective and motivating way to share information that is intended to influence personnel to embrace Business Continuity?
A.
Use language that is clear and easily accessible to all when producing documents, presentations or training materials
B.
Provide detailed explanations on all of the organization and set regular tests to ensure that personnel are taking sufficient interest
C.
Ensure that attendance at meetings is recorded and reflected in the staff performance appraisals
D.
Send all information via email or the intranet on the assumption that this will be everyone’s preferred, and most convenient, form of communication
The CBCI 7.0 course highlights that themost effective way to motivate personnelis through clear, accessible, and engaging communication. Materials should be understandable regardless of role or background, avoiding jargon and complexity. This clarity facilitates comprehension and fosters genuine interest in Business Continuity. Detailed explanations and testing may overwhelm or alienate, while relying solely on email or intranet assumes preferences that may not be universal. Recording attendance links to compliance rather than motivation. Tailoring communication style and delivery to audience needs maximizes engagement and encourages embracement.
[Reference:CBCI 7.0 Study Guide, Module 4: Communication and Engagement, pages 71-74., , ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit