Avaya Aura Call Center Elite Implementation Exam 7392X Question # 13 Topic 2 Discussion

Avaya Aura Call Center Elite Implementation Exam 7392X Question # 13 Topic 2 Discussion

7392X Exam Topic 2 Question 13 Discussion:
Question #: 13
Topic #: 2

What provides built-in real-time and historical reporting capabilities for the call center, Including, reports tor Splits/Skills, Agents, Vector Directory Numbers (VDNs) and trunk Groups?


A.

Automatic Number Identification (ANI)


B.

Basic Call Management System (BCMS)


C.

VuStats


D.

Service Level Maximizer (SLM)


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