A customer wants to avoid an abandoned Call if an agent leaves their position, and an Incoming automatic call distribution (ACD) call rings at the agent's phone.
Which call center feature provides this capability?
A.
Variable in Vectors
B.
Adjunct Routing
C.
Forced Agent Logout from the After Call Work (ACW) mode
Reference Administering Avaya Aura™ Call Center Features 6.0 Page 223
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