Avaya Aura Call Center Elite Implementation Exam 7392X Question # 2 Topic 1 Discussion

Avaya Aura Call Center Elite Implementation Exam 7392X Question # 2 Topic 1 Discussion

7392X Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

An Elite Call Center agent is assigned the following Skills:

7392X Question 2

And the Call Handling Preference is configured as Greatest Need.

7392X Question 2

Which of the culls will the agent handle first under the greatest need handling preference?


A.

Skill 4 Call


B.

Skill 2 Call


C.

Skill 1 Call


D.

Skill 3 Call


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