A Contact Center Supervisor is creating an outbound campaign. Where is the outbound campaign loaded?
It is loaded on external database.
It is loaded on the Communication Control Toolkit (CCT) database where it creates contacts and presents them to CCMS via Open Queue.
It is loaded on the Contact Center Manager Server (CCMS) database where it creates contacts and presents them to the CCMS via Open Queue.
It is loaded onthe Contact Center Multimedia (CCMM) server database where it creates contacts and presents them to CCMS via Open Queue.
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