Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam 33820X Question # 15 Topic 2 Discussion

Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam 33820X Question # 15 Topic 2 Discussion

33820X Exam Topic 2 Question 15 Discussion:
Question #: 15
Topic #: 2

A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.

From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?


A.

Avaya IX™ Workforce Engagement


B.

Avaya Intelligent Customer Routing


C.

Avaya Call Management System


D.

Avaya Aura® Elite Multichannel


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