A training needs analysis (TNA) is a systematic process used to identify gaps in employee knowledge, skills, and competencies. By conducting a TNA, organizations can determine the specific areas where training is needed to improve performance. The analysis involves assessing current employee capabilities, identifying deficiencies, and aligning training efforts with organizational goals. It helps organizations allocate resources effectively and target training programs to address specific needs. TNA considers factors such as job roles, performance metrics, and strategic objectives to ensure that training efforts are focused on areas that will yield the greatest impact1.

References:

ASQ Certified Manager Of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge Map 2019