ASQ Certified Manager of Quality/Organizational Excellence Exam CMQ-OE Question # 63 Topic 7 Discussion

ASQ Certified Manager of Quality/Organizational Excellence Exam CMQ-OE Question # 63 Topic 7 Discussion

CMQ-OE Exam Topic 7 Question 63 Discussion:
Question #: 63
Topic #: 7

To identify product attributes that are important to customers, an organization should use which of the following techniques?


A.

Analyze product performance using statistical tools


B.

gather information using field market research


C.

Conduct simulations using returned products


D.

Survey internal customers who understand the customers and the product


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