A training director who needs to link specific training modules to the organization's business needs should ask area managers which of the following questions?
A.
"What performance gaps could be filled by training your employees?"
B.
"What training courses have your employees taken in the past?
C.
What kind of training courses would you like to sec developed?"
D.
"Which existing training courses should be revised in order to benefit your employees the most?"
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) plays a crucial role in linking training modules to an organization’s business needs. By asking area managers about performance gaps that could be addressed through training, the CMQ/OE ensures that training efforts are targeted and relevant. This approach helps align training initiatives with strategic goals and enhances overall organizational performance1.
References: 1: ASQ Certified Manager of Quality/Organizational Excellence
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