Pass the Apple ACMT 2016 SVC-16A Questions and answers with CertsForce

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Questions # 1:

What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?

Options:

A.

64 GB


B.

32GB


C.

16 GB


D.

8 GB


Questions # 2:

You are using a television attached to the HDMI port of a MacBook Pro (Retina, 15-inch Early 2013) but cannot see the menu bar. What section of the Display pane in System Preferences would help with this issue?

Options:

A.

Overscan/Underscan


B.

Color Profile


C.

Detect Displays


D.

Gather Windows


Questions # 3:

To power on the system, which of the following can be used on the MacBook Pro (Retina, Mid 2012) and MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) logic boards?

Options:

A.

Two switches that can be flipped


B.

Two ports that be activated


C.

Two pads that can be shorted


D.

Two buttons that can be pressed


Questions # 4:

Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:

Options:

A.

Increases processing power


B.

Enhances graphics processing


C.

Optimizes system cooling


D.

Enables use of special memory modules


Questions # 5:

Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

Options:

A.

Apple Service Diagnostic (ASD)


B.

Notebook Adapter Diagnostic (NAD)


C.

MacResource Inspector (MRI)


D.

Cooling System Diagnostic (CSD)


Questions # 6:

How many simultaneous connections are supported on AirPort Extreme and Time Capsule?

Options:

A.

254


B.

100


C.

50


D.

10


Questions # 7:

Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:

Options:

A.

VHB solvent


B.

Nail polish remover


C.

Isopropyl alcohol wipes


D.

VHB neutralizer


E.

Liquid acid neutralizer


Questions # 8:

If the glass panel on an iMac or Thunderbolt Display is broken and still attached to the rear housing, with what will you secure the broken display?

Options:

A.

Glue


B.

Very High Bond (VHB) adhesive


C.

Packing tape


D.

Thermal compound


E.

Painters tape


Questions # 9:

William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?

Options:

A.

Are anyother computers able to connect to Ethernet at the office?


B.

Have you installed all system software and firmware updates?


C.

How did you damage your Ethernet cable at the office?


D.

Did you change the default network settings?


Questions # 10:

According to the Apple Troubleshooting theory, at which stage should you run a diagnostic?

Options:

A.

After determining the issue is not hardware


B.

After determining the issue is Education Opportunity


C.

After determining the issue is caused by the Environment


D.

After determining the issue is with the device's Software or Hardware


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