Pass the The Open Group TOGAF 9 Certified OGB-001 Questions and answers with CertsForce

This answer is based on the definition and components of a business capability as “an ability that a business possesses to achieve a specific outcome” . A business capability consists of four components: who, what, where, and how. Who refers to the roles or actors that perform or enable the capability. What refers to the functions or activities that constitute the capability. Where refers to the locations or channels where the capability is executed or delivered. How refers to the processes or methods that govern the capability. In the image provided by the user, A and C are examples of who and what components, respectively. Therefore, A and C are roles and information, which are two types of who and what components.

This answer is based on the definition and purpose of a business capability map as “a technique for the representation of an organization’s business anchor model, independent of the organization’s structure, processes, people, or domains” . A business capability map is an end product of business capability modeling, as it shows the complete set of capabilities thatan organization possesses or requires to achieve its goals and objectives. A business capability map provides a high-level and stable view of what a business does or can do, regardless of how or where it does it. The other options are not correct, as they are not end products of business capability modeling.

This answer is based on the color-coding of the business capability model, which indicates the desired maturity levels of each capability. Red cells mean that the capability is two or more levels away from the desired maturity level, yellow cells mean that the capability is one level away, green cells mean that the capability has achieved the desired maturity level, and purple cells mean that the capability is missing or not defined. According to this logic, the capabilities that need immediate attention are those that are red, which are Customer Management, Training Management and Partner Management. The capabilities that need attention are those that are yellow, which are Market Planning, HR Management and Government Relations Management. The capability that is missing as a Core capability is Agent Management, which ispurple. The rest of the capabilities are green, which means they have reached the desired maturity level.

This answer is based on the TOGAF Standard, Version 9.2 - Phase B: Business Architecture , which states that “The objective here is to identify candidate Architecture Roadmap components based upon gaps between the Baseline and Target Business Architectures.” The Architecture Roadmap is a document that outlines the work packages, projects, and programs required to implement the target architecture. The gaps between the Baseline and Target Business Architectures are the differences or deficiencies in the current and future states of the business that need to be addressed by the architecture project. The other options are not correct, as they are not the basis for identifying candidate Architecture Roadmap components.

This answer is based on the definition and focus of value networks as “a set of roles and interactions that are necessary to create value for a customer or beneficiary” . Value networks are primarily concerned with identifying the participants involved in creating and delivering value, as they show how different actors collaborate and exchange value with each other. Value networks can include both internal and external actors, such as suppliers, partners, customers, employees, regulators, etc. The other options are not correct, as they are not approaches to model, measure, and analyze business value that are primarily concerned with identifying the participants involved in creating and delivering value.

The Business Model Canvas is a strategic management tool that allows to visualize and document the key elements of a business model on a single page. It consists of nine building blocks: customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, and cost structure. According to Wikipedia 3, The Business Model Canvas “offers a visual chart with elements describing a firm’s or product’s value proposition , 4 infrastructure, customers, and finances, 1 assisting businesses to align their activities by illustrating potential trade-offs.” The image provided by the user is an example of a Business Model Canvas with icons representing each building block. 

This answer is based on the TOGAF Standard, Version 9.2 - Business Scenarios , which states that “The business and technology environment is a description of the current situation in terms of business processes (including business capabilities), people (including skills), information (including data), applications (including software), infrastructure (including hardware), and governance (including standards).” Business capabilities and value streams are modeled when identifying the business and technology environment, as they provide a high-level view of what the business does or can do, and how it delivers value to its stakeholders. The other options are not correct, as they are not parts of a business scenario where business capabilities and value streams are modeled.

This answer is based on the definition and purpose of heat mapping as “a technique for visualizing data where values are depicted by color” 3. Heat mapping is a technique that can be applied to a business capability model to represent different levels or aspects of the capabilities using a color scale. For example, the colors can indicate the maturity, importance, performance, or alignment of the capabilities. In the image provided by the user, the colors represent different levels of maturity or readiness for transformation. The other options are not correct, as they are not techniques that use colors to represent levels or aspects of capabilities.

This answer is based on the TOGAF Series Guide: Value Streams 2, which states that “A guiding principle when creating value streams is to avoid going down to operational levels of detail. The purpose of a value stream is to provide a high-level view of how value is created and delivered by an enterprise.” Going down to operational levels of detail can make the value stream too complex and difficult to understand and communicate. It can also obscure the strategic focus and direction of the value stream. The other options are not correct, as they are not guiding principles when creating value streams.